What is the Emirates Low Price Guarantee?
The Emirates Low Price Guarantee ensures that customers booking flights directly through the Emirates website or app receive the lowest available online fare. If you find a lower price elsewhere within 48 hours of booking, Emirates will refund the difference.
How Does the Emirates Low Price Guarantee Work?
The Emirates Low Price Guarantee is designed to provide peace of mind to travelers who book directly through the Emirates platform. Here’s a step-by-step guide on how it works:
- Book Directly: Purchase your ticket through the Emirates website or mobile app.
- Find a Lower Fare: If you discover a lower fare for the same flight itinerary on another website within 48 hours of booking, you can submit a claim.
- Submit a Claim: Fill out the claim form available on the Emirates website. Provide details such as your booking reference and evidence of the lower fare.
- Receive a Refund: If your claim is valid, Emirates will refund the fare difference to your original payment method.
What Are the Eligibility Criteria?
To qualify for the Emirates Low Price Guarantee, certain conditions must be met:
- Same Itinerary: The lower fare must be for the exact same flight, including the same flight numbers, dates, and booking class.
- Same Conditions: The fare must include all taxes, fees, and surcharges and be available to the general public.
- Time Frame: Claims must be submitted within 48 hours of the original booking.
What Are the Benefits of Booking Directly with Emirates?
Booking directly with Emirates offers several advantages:
- Exclusive Offers: Access to special deals and promotions not available through third-party sites.
- Flexible Booking Options: Ability to modify or cancel bookings directly through Emirates.
- Seamless Experience: Integrated travel management through the Emirates app, including check-in and boarding pass access.
- Customer Support: Direct access to Emirates customer service for inquiries and support.
How to Submit a Low Price Guarantee Claim
Submitting a claim for the Emirates Low Price Guarantee is straightforward. Follow these steps:
- Gather Evidence: Take screenshots or provide links to the lower fare. Ensure all fare details are visible.
- Access the Claim Form: Visit the Emirates website and navigate to the Low Price Guarantee section.
- Complete the Form: Enter your booking reference and personal details. Attach evidence of the lower fare.
- Submit the Form: Once completed, submit the form for review by the Emirates team.
What Happens After Submitting a Claim?
After submitting a claim, Emirates will review the information provided. If the claim meets all criteria, the fare difference will be refunded to your original payment method. The review process typically takes a few business days.
People Also Ask
What is the Emirates Best Price Guarantee?
The Emirates Best Price Guarantee is another term for the Low Price Guarantee, ensuring customers receive the best available online fare when booking directly through Emirates.
How Long Does It Take to Process a Claim?
Claims are typically processed within a few business days. Once approved, the refund is issued to the original payment method used for booking.
Can I Use the Guarantee for Group Bookings?
The Emirates Low Price Guarantee generally applies to individual bookings. For group bookings, it’s best to contact Emirates directly to inquire about specific terms and conditions.
Are There Any Exclusions to the Guarantee?
Yes, certain fares may be excluded, such as those from opaque websites or membership-only sites. Always check the terms and conditions on the Emirates website for the most accurate information.
Is the Guarantee Available for All Destinations?
The Emirates Low Price Guarantee applies to most destinations served by Emirates. However, it’s advisable to review the specific terms for any geographic restrictions.
Conclusion
The Emirates Low Price Guarantee offers travelers confidence that they are securing the best fare when booking directly with the airline. By understanding the eligibility criteria and how to submit a claim, you can take full advantage of this offer. For more information, visit the Emirates website or contact their customer service team.
For related topics, consider reading about Emirates Skywards, the airline’s frequent flyer program, or exploring Emirates’ premium class offerings for an enhanced travel experience.
