Customer Service

Business

What is the golden call for Emirates?

hajj
November 30, 2025 4 min read

Emirates, renowned for its exceptional service and luxurious in-flight experiences, uses the term "golden call" to refer to a specific customer service protocol aimed at enhancing passenger satisfaction. The golden…

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Business

How to use The Ritz-Carlton 2000 rule?

hajj
November 30, 2025 4 min read

The Ritz-Carlton 2000 Rule is an essential guideline that ensures exceptional customer service by empowering employees to spend up to $2,000 per guest to resolve issues and enhance experiences. This…

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Business

What is the 10/5 rule?

hajj
November 30, 2025 4 min read

What is the 10/5 Rule? The 10/5 rule is a customer service guideline that encourages employees to acknowledge customers in a friendly manner. When a customer is within 10 feet,…

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Business

What are the 5S’s in marketing?

hajj
November 28, 2025 4 min read

In marketing, the 5S’s refer to a framework that helps businesses improve their marketing strategies and achieve their goals. The 5S’s stand for Sell, Serve, Sizzle, Speak, and Save. Each…

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Business

What is the 10 five rule?

hajj
November 28, 2025 4 min read

What is the 10 Five Rule? The 10 Five Rule is a customer service guideline that enhances customer experience by promoting positive interactions. This rule suggests that employees acknowledge customers…

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Business

What are the 5S of service marketing?

hajj
November 27, 2025 4 min read

What are the 5S of Service Marketing? The 5S of service marketing—Speed, Simplicity, Service, Security, and Satisfaction—are essential strategies that help businesses enhance customer experiences and foster loyalty. These elements…

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