Lifestyle

What are the Ritz standards?

What are the Ritz Standards? The Ritz standards are a set of principles and practices that guide the operations and service quality of The Ritz-Carlton Hotel Company. These standards emphasize…

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What is The Ritz-Carlton rule?

The Ritz-Carlton rule is a renowned customer service principle that emphasizes providing exceptional service by anticipating guests’ needs and ensuring every interaction exceeds expectations. This rule is a cornerstone of…

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What is the 10/5 rule?

What is the 10/5 Rule? The 10/5 rule is a customer service guideline that encourages employees to acknowledge customers in a friendly manner. When a customer is within 10 feet,…

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Is it good to stay on the Palm?

Staying on the Palm Jumeirah in Dubai offers a unique blend of luxury, relaxation, and convenience, making it an attractive choice for travelers seeking an unforgettable experience. This man-made island,…

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