What to Buy First When Moving to Dubai Essentials List

How does the process of obtaining a local mobile phone number and data plan work for expats?

To get a mobile plan, you need your original passport and a valid UAE residence visa or entry permit. Most providers, such as Etisalat or du, offer tourist plans that activate instantly at airport kiosks or retail stores. You’ll choose between prepaid "flexi" plans or monthly postpaid contracts. A lot of people assume they need a permanent bank account to sign up for a postpaid plan, but you can actually set up these contracts using a credit card or a security deposit if your residency documentation is in progress.

What are the essential steps and documentation required to secure a residential rental contract?

Securing a rental contract requires a valid residency visa, an Emirates ID, and a series of post-dated cheques to cover the annual rent.

1. Ejari registration: You must register your tenancy contract through the official Ejari portal to make it legally binding.
2. Security deposit: Expect to pay 5% of the annual rent for unfurnished units or 10% for furnished ones.
3. Agency fee: Real estate agents typically charge a commission of 5% of the annual rent.
4. Cheque issuance: Landlords usually demand the full annual rent paid in one to four cheques.
5. DEWA activation: You need to pay a refundable deposit to the utility authority to turn on electricity and water.

Which utilities and government services must be registered immediately upon moving into a new home?

You must prioritize setting up essential services to make sure your home is functional and legally compliant upon moving in.

• DEWA (Dubai Electricity and Water Authority) requires a move-in request via their website or app, which triggers the activation of power and water meters.
• Ejari is the mandatory government system that records your rental contract, providing you with an official certificate needed for other administrative tasks.
• Empower provides district cooling services in many residential towers, and you must register your account with them separately to avoid service suspension.
• Internet providers like du or Etisalat require a copy of your tenancy contract and Emirates ID to install home Wi-Fi and television packages.

How can newcomers navigate the public transportation system and obtain a Nol card?

The Nol card acts as your universal ticket for the Dubai Metro, buses, and water taxis, and you can purchase one at any metro station ticket office or vending machine. You simply tap your card on the reader at the start and end of every journey to make sure the correct fare is deducted based on the zones you travel through. For example, a trip spanning two zones costs 5 AED, while traveling across three or more costs 7.50 AED.

The system is highly efficient, but you must maintain a minimum balance of 7.50 AED on your card to access the metro gates. One important nuance is that the gold-class cabins require a higher fare, so be careful not to tap into those areas unless you have a specific Gold Nol card or are willing to pay the premium rate.

What are the requirements for converting a foreign driver's license to a UAE license?

Converting a foreign driver's license involves passing an eye test and submitting your documents to the Roads and Transport Authority.

• Passport copies and your original foreign license are required to verify your eligibility for direct conversion without a road test.
• Emirates ID must be presented in its physical form or as a digital version to confirm your current residency status in the UAE.
• Eye test results must be obtained from an approved optical center, which will electronically transmit your vision clearance to the licensing authorities.
• Fees for the conversion process typically range from 800 to 1,000 AED, depending on whether you require a new license card or additional processing.

How does the local health insurance system function, and how do residents access medical care?

Health insurance is mandatory for all residents, and your employer is legally required to provide a basic plan that covers essential medical services. You will receive an insurance card, which you present at clinics or hospitals to receive treatment, usually subject to a small co-payment for consultations or prescriptions. For instance, a standard visit to a general practitioner might involve a 20% co-payment, capped at a specific amount per visit.

Accessing care is straightforward, as you can book appointments through your provider's mobile app or directly with hospitals. An important nuance is that basic employer-provided plans often restrict you to a specific network of providers, meaning you may face higher out-of-pocket costs if you visit a facility outside that network. Always verify your coverage limits and network status before booking non-emergency procedures.

Which household items and appliances are typically included in furnished versus unfurnished rentals?

Furnished rentals typically include major appliances and basic furniture, while unfurnished units often lack even kitchen appliances like refrigerators or stoves.

Use these figures to estimate your initial furniture budget, as equipping an empty kitchen and living area can easily cost between 5,000 and 15,000 AED.

What banking services and documentation are necessary to open a personal account as a non-resident or new resident?

Yes, you need your original passport, visa page, and an Emirates ID to open a personal bank account. Many banks also require a salary certificate or a letter from your employer confirming your monthly income, which typically must exceed 3,000 to 5,000 AED to avoid monthly maintenance fees.